Customer Testimonials – Charlotte Heating and Air Conditioning Reviews
Mechanical Doctor, Inc is Rated: 5/5
based on these 9 happy customer reviews.
“I had a problem with my ventless gas logs shutting off. I called Mechanical Doctors on Thursday and they were at my home Friday. Kevin serviced the unit and got them up and running. He went the extra step to verify it was only a battery issue with my remote vs the entire remote unit. (Could have sold me that for $150.00+ but told me to buy a battery instead.) Then to make sure I stayed safe, sold me a carbon monoxide alarm at cost. He made sure all was done to my satisfaction prior to leaving. This was excellent service but what is even more impressive is that it was done with ice on roads and worse forecast. No rushing, no cancellation. Will definitly use this company in the future!”
“My experience with Mechanical Doctor was awesome. Prompt, kind, professional and not pushing purchases I did not really need. Their pricing was fair and the technician was very knowledgeable. Highly recommended!”
“Had different, larger, company come out because I was having problems with my unit. They came and and gave me a really hard sell with 100 reasons why I needed to spend a minimum of 3000dollars today. The real push was to replace my entire unit for 6500. I called and spoke to Wayne at Mechanical Doctor. There was no hard sell, just facts. I told him what was going on and he gave me a ton of insight. Practical things the other company never told me. He gave me all of the other options that I had. It was not nearly as bad as the original company made it out to be! I still needed some things done. Wayne came out, same day, after he was off work to service my unit and get me where I need to be. He did not charge me an after hour rate, and didn’t even charge for 2 pounds that my unit took. I understand that things cost money. I gladly wrote Wayne a check for 650 dollars. I am happy for a business man to make a buck. I just want someone to be honest with me. The money is secondary. I had two experiences today. A dishonest attempt to get every possible dollar, and my experience with Mechanical Doctor. Highly recommend and beware of the larger companies around Fort Mill!!”
“Very knowledgeable service technician and very clean. He fixed my heating problem quickly and didn’t try to rip me off. Best experience I’ve ever had with a heating and air company. I would recommend this company to every one!”
“Mechanical Doctor saved me a ton of $$$ and offered expert service and a great attitude. I highly recommend them! A+!”
“Wayne, Kevin and Mark, etc. all did an outstanding job installing our new system. It had turned hot again and we had 5 grand babies coming that weekend. We really needed done quickly. We are so appreciative of your attention. As always over several years: professional workmanship, on time, great communication, and a fair price.
Truly, Charles & Donna Johnson”
“Great service! Would highly recommend.”
“I received excellent service.”